If you have ever wondered what happens when you run into errors while playing on an online casino then you have come to the right place. In an ideal world, the real money casino games would be error-free and there would not be any casino using errors as an advantage to rob their user. The good ones like Baazi247 take errors very seriously and aim to resolve the issue without exploiting the players.
In this article, we will take a look at how such errors occur and how we can handle them.
Type of Errors
There are many kinds of errors one might run into in an online casino. Let’s look at them one by one.
Unstable internet connection
This is one of the most prominent errors there is. Make sure your internet connection is stable before playing. If not, next thing you know, you are in a hot streak playing live Andar Bahar real money games and you lose the internet connection mid-betting.
Say you won $25 on online slots but your account gets added only $20. Conversely, if you are lucky, your account gets added $40.
Software behaves weirdly
This is another issue that most players run into. E.g. You wanted to wager $50 but end up wagering $100 instead because of bad graphics and glitches in the software. You wanted to fold your hand but it wagers money instead.
This is not prevalent in good online casinos though. The lesser good ones do run into these accidents occasionally.
App gets closed
A malfunction in your computer, emptied up the mobile battery, or sometimes randomly without any reason, your game gets closed.
It is usually not a big deal as you can log right back in, but it becomes a huge deal if you were in the middle of betting your hand on Blackjack.
Good casino companies follow through with the bet even if you accidentally close the application.
The fund doesn’t come through.
This is one of the worst errors there is. You load some money from your wallet in your casino account, it takes a lot of time and sometimes is outright lost.
Dealing with Errors
We now know what kind of errors one is likely to run into. Now, let’s find out the ways we can handle error.
For unstable internet connection and error associated with it, there is not an option other than getting a connection that’s stable and worth your buck. Aside from online gambling, a stable internet connection plays a huge role in your day-to-day surfing of the web. It is worth it.
Inconsistent payout is a bummer though. You should know the difference between graphic numbers and the numbers that are in the log.
With every play, a graphic is shown to the player about wins and loss and the results are also simultaneously backed in the log of the gaming software. The end payout will depend on this log regardless of what the graphics says.
Most of the time, they are the same but we are talking about errors here.
Say if you won $40, the graphic shows $80, but you can be pretty sure that the log entry will be $40. If that is not the case, don’t forget to screenshot your winnings and call the casino representative. A good casino makes these sorts of bugs and glitches very serious.
Software behaving weirdly and apps closing at random are unfortunate and there is nothing we can do about it, to be honest.
You might be on a hot streak, but the casino game suddenly malfunctions ruining all your winnings and putting you back where you are. These scenarios are not hypothetical, they happen for real, so it is very much in your interest to take the time and review a casino before getting into it.
Any casino that is worth your attention will take these issues seriously and if you fall victim to an unfair situation, they make it up to you by giving you bonuses that you can redeem casino-wide.
In case of error of the fund not coming through, contacting the casino representative is is a good idea. Make sure you have the receipt of you paying your casino account from your e-wallet. These investigations take some time, unfortunately, but if it’s a legit casino they mostly follow through.
In any case, don’t forget to screenshot the receipt and confirmation. They are your evidence.
Error handling at Baazi247
We here at Baazi247 take errors very seriously. I could tell you we don’t run into any errors but that would be a lie. Like all online casinos, we have dealt with our fair share of errors. The thing is not about having no errors, it handling the error with the utmost professionalism.
Our online casino has dedicated 24/7 helpline staff to help you through any kind of error you run into. We mostly solve errors within the same day. If it has something to do with fund transfer not following through, it takes some time because we have to deal with third parties i.e., your e-wallet provider.
We have thousands of fans who enjoy our service which is getting better every day.
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